Excellent location and clean place. First I want to clarify that the owner Manny is a respectful person and easy to talk to. Mr. Marc is a person without any customer tactics, he talks too much and does not allow one as a customer to speak or give an opinion.On Wednesday Sep 21.20220 I went to have a tire checked that lacked air, Marc after checking my car came out with a list and photos of things that I had to be changed including the 4 tires. I don't know anything about cars but they told me that is very dangerous to drive the car.I agreed to make to fix my car with them, in the quote they gave me ,they said they would put 4 new Pirelli Pzero tires, The owner made me pay for the tires in advanced, From Thursday 22 they called me to tell me that they had already received the tires.I took my car yesterday Monday 26, Mr Marc again does not stop talking, I left my car, they told me that the work would last 5 hours, time passed and I called to find out what was happening, Marc told me that the tires arrived in a different size . If the tires had been in the place for 5 days, nobody had checked what they bought?later Marc calls me to tell me that a machine was damaged and that they could not deliver the car to me. I had a lot of patience until today , Tuesday when I picked up my car. First Marc does not how to explain anything and when one of the employees wanted to help me, Marc treated him badly in front of me. I Checked my car and I am surprised that they put other tires, completely another brand and Marc again with his lies told me that other tires were old they had been manufactured for 6 years. Do you understand how I feel, I am a woman and I am super disappointed with the service. 2 differents version Who can I believe??I hate that people want to take advantage of me Thinking I am dumb.Be careful with this place especially with Marc who talks a lot and does little. The owner Manny promised to get my new original Pirelli tires and change.Let's hope it happens.On top of that, they ask you for the money in advance. I was dumb and paid everything in advance. really BAD EXPERIENCE
Alina we are aorry you had a negative experience on our store. For your inconvenience we have given you a set of 4 tires at no cost and refund of original tire has been sent you via Zelle since on further process I found that Marc made a mistake and didn't communicate properly. Please feel free to contact Manny if you have any question or you have not received your refund. Manny
- Tire Streets Garage